OVERVIEW
This website is operated by Scala. Throughout the site, the terms "Scala," "we," "us," and "our" refer to Scala.
By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, together with our Privacy Policy and any other policies referenced on our website. These Terms apply to all visitors, customers, and users of the website.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services online.
1. Online Store Terms
By using this website, you confirm that you are legally able to enter into a binding agreement under the laws of your country.
You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws or regulations.
You must not introduce viruses, malicious software, or any harmful code that may interfere with the operation of our website.
Violation of these Terms may result in suspension or termination of your access to our services.
2. General Conditions
Scala reserves the right to refuse service or cancel orders at our sole discretion.
Your content (excluding payment information) may be transferred across networks to provide our services. Payment information is encrypted and securely processed through Shopify's approved payment providers.
You may not copy, reproduce, resell, or exploit any part of this website or its content without our prior written permission.
3. Product Information
We strive to ensure all product descriptions, images, sizes, and prices are accurate.
However:
- Product colors may vary depending on your screen settings.
- Product availability is subject to stock.
- We reserve the right to discontinue products or limit purchase quantities at any time.
4. Pricing
Prices displayed on the website are in the applicable currency and may change without prior notice.
Scala reserves the right to modify product prices, promotions, or discontinue products at any time.
5. Orders
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Product availability
- Pricing errors
- Suspected fraud
- Incorrect customer information
If an order is canceled after payment, any applicable refund will be processed according to our Refund Policy.
Customers are responsible for providing accurate billing, shipping, email, and phone information.
6. Payment
Scala accepts payment methods made available during checkout through Shopify.
Available payment methods may include:
- Cash on Delivery (where available)
- Credit or Debit Cards
- Secure online payment gateways supported by Shopify
Scala does not store your complete payment card information.
7. Shipping & Delivery
Shipping is available only to locations served by Scala.
Estimated delivery times are provided for convenience and may vary due to circumstances beyond our control.
Shipping charges, where applicable, will be displayed during checkout.
8. Returns & Exchanges
Returns and exchanges are subject to Scala's Return & Exchange Policy.
Certain products may not be eligible for return or exchange for hygiene, promotional, or other specified reasons.
9. Third-Party Services
Our website may include services or tools provided by third parties, including Shopify and payment providers.
Scala is not responsible for the content, policies, or practices of third-party services.
10. User Content
If you submit reviews, comments, photos, or other content to Scala, you grant us a non-exclusive, royalty-free right to use, reproduce, publish, and display that content for marketing or business purposes.
You agree not to submit content that is unlawful, abusive, defamatory, misleading, or infringes on the rights of others.
11. Privacy
Your use of our website is also governed by Scala's Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
12. Website Accuracy
While we strive to keep all information accurate and up to date, occasional errors relating to pricing, product descriptions, availability, or promotions may occur.
Scala reserves the right to correct any errors and cancel affected orders where necessary.
13. Prohibited Uses
You agree not to use the website to:
- Violate any applicable law.
- Infringe intellectual property rights.
- Upload malicious software.
- Attempt unauthorized access to the website.
- Collect personal information from other users.
- Interfere with the operation or security of the website.
Violation of these rules may result in immediate termination of access.
14. Disclaimer of Warranties
The website and all products and services are provided on an "as available" and "as is" basis.
Scala does not guarantee uninterrupted access to the website or that it will always be free from errors.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Scala shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through it.
16. Indemnification
You agree to indemnify and hold harmless Scala, its employees, affiliates, service providers, and partners from any claims arising from your violation of these Terms or misuse of the website.
17. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Termination
Scala may suspend or terminate access to the website at any time if these Terms are violated.
Any obligations incurred before termination shall remain enforceable.
19. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
20. Changes to These Terms
Scala may update these Terms of Service from time to time.
Any changes will become effective once published on this page. Continued use of the website constitutes acceptance of the updated Terms.
21. Promotional Offers & Discount Policy
Scala may offer promotional discounts, seasonal campaigns, coupon codes, and special offers from time to time.
Unless otherwise stated:
- Promotional offers cannot be combined with other discounts or coupon codes.
- Discounts may not apply during major sale events unless specifically indicated.
- Scala reserves the right to modify, suspend, or cancel promotions at any time without prior notice.
- Promotions are valid only during the advertised period and while stocks last.
Contact Us
If you have any questions regarding these Terms of Service, please contact Scala Customer Support through our official customer service channels.